Refund Policy
No Refunds Policy
Effective Date: 01/09/2025
Thank you for shopping with Colours by Emma. We appreciate your business and strive to provide the highest quality digital product and service. Please read our No Refund Policy carefully before making any purchase.
Digital Products and Services
Due to the nature of our digital product and personalized services, all sales are final.
Why We Have a No Refunds Policy
Personalization and Customization: We offer specifically tailored services just for you. This means that considerable time, effort and resources are dedicated to creating a unique and personalized experience.
Instant Delivery: Our digital services are delivered and processed instantly upon purchase, or within a specified delivery timeframe, making it impossible to return the product.
Intellectual Property: Our digital product and services contain valuable intellectual property that cannot be returned or undone once accessed.
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Customer Satisfaction
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Your satisfaction is important to us. If you have any questions or concerns about your purchase, please contact our customer service support at contact@coloursbyemma.com.au. We are committed to addressing any issues and ensuring that you have a positive experience with our services.
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Contact Us
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If you have any questions regarding this No Refund Policy, please contact us at:
Email: contact@coloursbyemma.com.au
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Thank you kindly for your understanding and for your continued support of Colours by Emma.