Privacy Policy

Effective Date: 01/09/2025

Thank you for visiting Colours by Emma. We are committed to protecting your privacy ensuring that your personal information is handled in a responsible and safe manner. This Privacy Policy outlines how we collect, use and protect your information when you visit our website and use our services.

Information We Collect

Personal Information:

When you make a purchase: We collect information such as your name, email address, shipping address and payment details in order to process your order.

When You Contact Us: We collect information such as your name and email address to respond to your inquiries as efficiently as possible.

When You Sign Up for Our Services: We collect information such as your name, email address, and any other information you voluntarily provide to personalize your experience.

Non-Personal Information:

Log Data: We collect information that your browser sends whenever you visit our site, including IP address, browser type. browser version, pages visited, time and date of visit, time spent on those pages, and other statistics.

Cookies: We use cookies to collect information about your browsing activites to improve our website and provide a better user experience.

How We Use Your Information:

We use information we collect in the following ways:

To Process Orders: To fulfill your orders, process payments, and provide order updates.

To Personalize Services: To customize our digital products and services according to your preferences and needs.

To Improve Our Website: To enhance user experience and website functionality.

To Communicate with You: To send you updates, promotional materials and other information that may be of interest to you.

To Protect Our Business: To prevent fraudulent transactions and ensure the security of our website.

How We Protect Your Information:

We implement a veriety of security measures to maintain the safety of your personal information.

These include:

Encyption: All sensitive information is transmitted via Secure Socket Layer (SSL)

technology and then encrypted into our payment gateway providers' database.

Access Control: Only authorised personnel have access to personal information,and are required to keep the information confidential.

Regular Security Audits: We regularly review our security practices to enhance the protection of your information.

Sharing Your Information:

We do not sell, trade or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your information with trusted third-party service providers who assist in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements: We may disclose your information when required by law or to protect rights, property or safety, or the rights, property or safety of others.

Your Rights:

You have the right to:

Access Your Information: Request a copy of the personal information we hold about you.

Update Your Information: Request that we correct or update your personal information.

Delete Your Information: Request that we delete your personal information, subject to certain exceptions.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be updated on this page along with the effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: contact@coloursbyemma.com.au

By using our website and services, you consent to our Privacy Policy.